We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nightpaloptics.com Please note that returns will need to be sent to the following address: 5209 Glen Vista Dr, Garland, TX-75044, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@nightpaloptics.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@nightpaloptics.com
Return Summary
Accepts Returns After Shipment:
-Up To 30 Days
How can customers return your product:
-By Mail.
How will customers get the return label:
-In the box(For Damaged Product)
-customers responsibility (For Customers Remorse)
How many days do customers have to return a product after application:
-30 days.
Product Condition (For Return):
-New
What is the restocking fee:
-No restocking fee
Return Reason & fees
-No Cost(Defective)
-No Cost(Remorse)
CONTACT US
Address: 5209 Glen Vista Dr, Garland, TX-75044, United States
